Accessibility

The Township of Asphodel-Norwood is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence.

We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Ontario's accessibility laws. 

The Accessible Customer Service Feedback Form is available in different accessible formats upon request.  All feedback, including complaints, will be handled through the Clerk’s Office and customers can expect to hear back with five business days. 

The Province of Ontario has set standards for accessibility under the Accessibility for Ontarians with Disabilities Act (AODA), 2005. The Integrated Accessibility Standards Regulation (Ontario Regulation 191/11), under the act, includes accessibility standards for:

• Customer service
• Information and communications
• Employment
• Transportation
• Design of public spaces

These important standards are designed to create a barrier-free and accessible Ontario by 2025. The Township of Asphodel-Norwood is committed to fulfilling the requirement under the AODA and has outline the steps the Township is taking in a Multi-Year Accessibility Plan. 

Any information or document found on our website or social media accounts will be provided in an alternate and accessible format upon request.